Lockouts

Students who are locked out of their residence hall room should attempt to contact building staff (RA or hall director). If building staff is not available (RAs are typically not available during day-time hours when class is in session and they are not scheduled to be on duty), you may contact Public Safety Dispatch at 773-298-4400 to request lock-out assistance. There is a $10 fee assessed to a Student's Account if there have been more than two lock-out assists. Residents must provide picture identification to when requesting lock-out assistance. Repetitive lock outs may be grounds for disciplinary action.

Students who are locked out of their University apartment between 8:30 a.m. to 4:30 p.m. should contact the Office of Residence Life at 773-298-3977 for lock-out assistance. After 4:30 p.m., apartment residents may contact Public Safety Dispatch at 773-298-4400 to request lock-out assistance. There is a $15 fee assessed by the Office of Residence Life and Office of Public Safety billed to the student account. Residents must provide picture identification when requesting lock-out assistance.

Residents will only be permitted access to their assigned room/apartment.

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